Field Service Engineer – Laboratory Automation

at  Langton Howarth

Milton, Scotland, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate14 Jun, 2024GBP 42750 Annual15 Mar, 2024N/ATechnical Equipment,Laboratory Automation,Life Sciences,Medical Devices,BiotechnologyNoNo
Add to Wishlist Apply All Jobs
Required Visa Status:
CitizenGC
US CitizenStudent Visa
H1BCPT
OPTH4 Spouse of H1B
GC Green Card
Employment Type:
Full TimePart Time
PermanentIndependent - 1099
Contract – W2C2H Independent
C2H W2Contract – Corp 2 Corp
Contract to Hire – Corp 2 Corp

Description:

TERRITORY: MILTON KEYNES, BEDFORD, CAMBRIDGE & STEVENAGE REGIONS

Ideal home location: Stevenage or living within an hour of this area
Do you want to work for the gold-standard manufacturer of life science laboratory automation technology?
Are you already a Field Service Engineer with an electrical/electronics background with experience servicing either Life Science, Biotech, or Medical Device equipment?
If you are saying yes to the above and live in or within an hour of Stevenage, then please apply for this exciting Field Service Engineer role today!

THE REQUIREMENTS OF THE FIELD SERVICE ENGINEER – LABORATORY AUTOMATION:

  • Circa 2 years experience as a Field Service Engineer servicing technical equipment ideally in the Life Sciences, Biotechnology, Chromatography/Mass Spectrometry, Medical Devices, Clinical Diagnostics, or related sectors
  • A relevant qualification such as an HNC/HND/NVQ/City & Guilds or BSc/BEng in an Electronics/Electrical Engineering or Electro-Mechanical field
  • Self-motivated and enthusiastic with excellent interpersonal & problem-solving skills, and you will enjoy working independently as well as part of a long-standing & successful UK & wider European automation service team
  • Hold a full UK driving licence & valid UK passport with the ability to stay away from home when required and travel internationally

Responsibilities:

  • As a Laboratory Automation Field Service Engineer your key objective will be to perform instrument installation, application set-up, maintenance, troubleshooting, repairs, and other service support activities as required
  • Solve customer problems, and ensure maximum availability and functionality of the instruments
  • Interact with Customers, Sales, and Field Automation Specialists to resolve problems, offer advice, and provide solutions in a timely & cost-efficient manner
  • Provide support throughout Europe when required
  • Plan, Maintain, and Perform customer training courses across the territory
  • Escalate and resolve issues regarding customer complaints, exceeding deadlines, and other critical occurrences
  • Support the automation sales specialist with their sales efforts, product demonstrations, and trade shows


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Electrical/Electronic Manufacturing

Engineering Design / R&D

Other

Graduate

Proficient

1

Milton, United Kingdom