Field Service Engineer

at  Mindray

Indonesia, , Indonesia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate11 Aug, 2024Not Specified13 May, 20245 year(s) or aboveManagement System,Writing,Working ExperienceNoNo
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Description:

REQUIREMENTS:

  • Bachelor Degree of above, majoring in Medical, Technical Bio-medical, or related field.
  • Over 5 years working experience as Field Service Engineer, handling Ultrasound and Radiology product.
  • Intermediate English speaking and writing skills.
  • Proficient at Microsoft Office software and internal sales management system, preferably experienced in SAP operation.
  • Domicile in Jakarta.

Responsibilities:

  • Provide services including installation, troubleshooting, etc. as per customer’s request.
  • Handle and follow up customers complaints through phone, mail or other in timely and effective manner.
  • Ensure customer’s satisfaction.
  • Generate revenue from distributors, end users for service contract, spare parts, labor service, upgrade, etc.
  • Coordinate with distributors and other related departments to follow up complicated problems as well as big projects.


REQUIREMENT SUMMARY

Min:5.0Max:10.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Software Engineering

Graduate

Medical technical bio-medical or related field

Proficient

1

Indonesia, Indonesia