Field Service Engineer

at  Omega Resource Group

Location

Rugby
Job-type

Permanent
Salary

£36k - 40k per year + Overtime & Benefits
Contact

Josh Kerr
Call

Josh
Email

Josh.kerr.63C736D96.0@applybe.com
Reference

103984

QUALIFICATIONS - FIELD SERVICE ENGINEER:

• Mechanical/Electrical Field Service Engineer with an electrical bias, ideally, with experience in processing machinery within a food environment.
• Excellent communication skills to interact professionally with individuals at all levels.
• Strong self-management skills with the ability to handle multiple tasks efficiently.
• Capability to remain calm under pressure, focusing on achieving objectives.
• Commitment to delivering high-quality work with keen attention to detail.
• Flexibility in working hours, including weekends and travel away from home.
• Proficient in fault finding using engineering drawings, test equipment, and basic understanding of PLC and inverter controls.
• IT literate with proficiency in computer-based systems.
• Full UK driving license.

• Provide 1st level phone support for troubleshooting and root cause analysis of reported issues.
• Conduct servicing of equipment spanning live bird handling through to packing, covering mechanical, electrical, and weighing aspects.
• Perform service audits to document equipment reports, identify service requirements, spare parts, and necessary adjustments.
• Manage spare parts sales including quoting and follow-up.
• Plan and execute service initiatives.
• Undertake installation and commissioning tasks.
• Conduct customer training on the operation, cleaning, and maintenance of company equipment.
• Perform pre-delivery inspections (PDI), repairs, and other tasks at company UK head office.
• Ad hoc duties as required.