Field Service Technician

at  ANDRITZ AG

Job family: Project & Site Management
Business area: Environment & Energy
Contract location:Saskatoon, SK, CA
Working location: Toronto, ON
Location type: Customer Location
Contract type: Permanent
Job description:
Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.
Responsible for installation, startup, process performance, training, and service of Andritz supplied equipment for Dewatering (Centrifuges, Belt Presses, Filter Presses, Screening equipment, etc). As required provides customer operational and mechanical technical assistance to existing installations. On a daily basis utilizes customer relations skills to quickly bring closure to project.

WHEN SELECTING CANDIDATES, WE WILL BE LOOKING FOR THE FOLLOWING ESSENTIAL SKILLS, ABILITIES, AND EXPERIENCE:

• Good mechanical aptitude.
• Process knowledge of different Andritz manufactured equipment.
• Experience at reading basic engineering drawings.
• Computer Skills: Microsoft (Windows, Word, Excel).
• Electrical Instrumentation and working knowledge of PLC programming with Allen Bradley, Siemen’s, Modicon and GE is a + for this position.
• Must have a class 5 drivers licence and acceptable drivers abstract.
• Journeyman Millwright preferred.

SPECIALIZED JOB SKILLS:

• Must be able to use most hand tools and have well developed mechanical aptitude.
• Must have ability to use precision measuring instruments and the ability to read and interpret engineering drawings and blueprints.

• Plans and books service calls within Canada.
• Supervises bargaining unit employees when they are used to assist with field service.
• Supervises and instructs contractors and customers on rebuilds and maintenance of their Andritz equipment.
• Telephone sales and support to customers when not engaged in field service activities.
• Verification of proper installation of Andritz supplied equipment.
• Services Andritz equipment.
• Ability to write detailed reports in the English Language, outlining situations occurring at the job site.
• Mechanical and electrical checkout of Andritz supplied equipment.
• Process optimization prior to performance testing.
• Demonstration of performance based upon customer specifications.
• Maintain a good understanding of electrical and pneumatic controls and problem resolution at site when required.
• As required, modify the equipment PLC programming at site to meet customer requirements.
• Promotes and furthers Andritz’s goals through the development of good customer relationships and recognized professionalism while at site.
• Maintains current knowledge of new Andritz Technology, both process and startup requirements.
• Stays current on all OH&S training, and wears appropriate Personal Protection Equipment (PPE) as required for each specific job site.
• This position description is not intended to be all inclusive, and employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.
• This organization reserves the right to revise or change job duties as the need arises. This position description does not constitute a written or implied contract of employment.