Field Service Technician (Bloemfontein Onsite)
at Datafin IT Recruitment
South Africa, , South Africa -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 09 Jul, 2024 | Not Specified | 10 Apr, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
REQUIREMENTS:
- Matric.
- Relevant technical experience/qualification.
Responsibilities:
- Meet monthly field service performance goals for client satisfaction, quality, productivity with key success metrics and targets.
- Responsible for taking complete ownership of all new installs, repairs and collections received to ensure good quality client satisfaction by closing feedback loop.
- Build, establish and maintain open lines of communication with fulfilment coordinator, peers, Call Centre, Product ops, BAM’s, Account Managers and other teams to facilitate problem solving.
- Improving TAT for Installs, repairs and collections.
- Reduce cost to serve.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Technician
Graduate
Proficient
1
South Africa, South Africa
