Field Service Technician (Edson/Alberta)

at  Konica Minolta Business Solutions Canada Ltd

Edson, AB, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate11 Aug, 2024Not Specified12 May, 2024N/AGood communication skillsNoNo
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Description:

Overview:
We’re looking for an Office Systems Specialist to join our team!
Open and Honest. Customer-centric. Innovative. Passionate. Inclusive & Collaborative. Accountable.
As an Office Systems Specialist, you maintain and repair Multi-Functional Products and resolve customer scanning/printing issues while maintaining effective relationships with customers and the Sales Department
Responsibilities:

How To Apply:

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Responsibilities:

  • Maintain and repair MFPs and resolve customer printing issues
  • Perform on-site service of MFPs
  • Maintain effective relationships with customers and sales
  • Maintain parts and call management as well as accurate records to achieve KPI targets
  • Responsible to learn new technologies
  • 5% - Lead referrals and product promotion to existing customers
  • 95% - break-fix and customer support
  • Understands territory parts budget and inventory control
  • Must follow the policies and procedures set forth by KMBS
  • Perform other relevant duties as assigned by management
    Qualifications:


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Marketing/Advertising/Sales

Sales / BD

Sales

Diploma

Proficient

1

Edson, AB, Canada