Field Service Technician

at  Leavitt Machinery Canada Inc

Leavitt Machinery is one of the fastest growing material handling equipment dealerships in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years.
Leavitt Machinery is now an integral entity within the Venturis group of companies, an integrated and expanding network of businesses, including over 60+ branches and 1400+ employees across Canada and the USA. Venturis Capital strategically invests in visionary and values-driven organizations, with expertise in the material handling equipment industry.
In addition to our expanding dealership network, the Venturis portfolio includes complementary companies providing financing, freight and logistics, parts manufacturing, industrial parts supply, component rebuilding, training solutions, and marketing.
With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work.

THE OPPORTUNITY

Leavitt Machinery is looking for a Field Service Technician to join our team in Coquitlam, BC. As the Field Technician you will be assigned to critical machinery repair tasks required by our loyal customers.

REQUIRED SKILLS & QUALIFICATIONS

The ideal candidate will possess the following skills, knowledge, and competencies:

• Driver’s license (required)

• Provincial Heavy Duty or Automotive Journeyperson’s ticket, or 5+ years of proven experience in a related industry (required)

• Relevant Red Seal Trade Certification (preferred)

• Strong work ethic and a positive attitude
• Ability to communicate effectively and professionally with external customers and internal stakeholders
• Ability to travel to customer sites within local region
• Must be able to gain access to Federal Government buildings through clearance screening process

As a Field Technician your key responsibilities will include:

• Adequately diagnose and repair heavy machinery and lift equipment as required by customers
• Build relationships with customers, communicating a clear understanding of job scopes and repair requirements
• Perform planned maintenance and safety inspections on a variety of material handling equipment
• Conduct tasks assigned from the Dispatcher, maintaining communication and providing updates as needed
• Prepare all required parts before visiting job sites
• Actively communicate with the Parts department to ensure required parts are needed, including tracking orders and following up when required
• Complete work order forms for assigned jobs
• Adhere to warranty policies, and complete necessary warranty documentation
• Report any safety incidents according to company policy
• Maintain organized and tidy work environments
• Maintain proper documentation as needed