Field Service Technician

at  MSA Safety

Overview:
Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career.
At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day.
Are you in? Read on for more details about this particular role.

FULFILLMENT OF OPERATIONAL REQUIREMENTS

• Project Work and daily business
• Cooperation in projects to improve service processes.
• CIP activities.
• Defining spare parts needed/required and forwarding the request to the Service Administrator.
• By fulfilling the required service documentation
• By following all procedures required by an organization regarding the service process
• By preparing reports depending on the demand and on the request of a supervisor.
• Other activities as assigned by a supervisor
  Qualifications:

EXPERIENCE (REQUIRED):

• Technical Experience – min 2 years technical/mechanical experience
• Capable to provide Trainings
• German fluent, English advanced
• MS Office >> Word and Excel advanced
• Experience in Service activities
• self-motivation & focus is a must

EXPERIENCE (PREFERRED):

• SCBA, FGFD Products and Service (also KO2 and FP)
• Use of Service Tools as CRM and SAP
  Education (required):
  o Technical High School or Degree or equivalent from business experience
  Education (preferred):
  o Technician or BSC, just graduated e.g. mechatronic or electronical engineer
  Travel: 70

This position will be responsible for providing technical service to customers, end-users, to resolve product, service and troubleshooting repairs requests regarding technical issues related to MSA products and to prepare and conduct Trainings to customers. It shall work on Maintenance and Repair as Field Technician + have capabilities to conduct Service Trainings.
Responsibilities: