Field Service Technician - Sydney

at  HMPS Propac

INTRODUCTION:

Are you a skilled technician with a passion for automation and machinery? Are you ready to take your career to the next level with a leading automated packaging machinery manufacturer? Look no further - we have the perfect opportunity for you! The role of Field Service Technician with HMPS Group involves delivering a variety of field services to HMPS and Propac Industrial customers including servicing, repairs, installations, commissioning, training, and equipment modifications.

DESCRIPTION:

As the ‘boots on the ground’, customer facing expert in HMPS Group machinery, Field Service Technician, you will:

• Perform routine maintenance and scheduled repairs as per established schedules.
• Attend breakdowns promptly, utilising problem-solving skills to implement effective solutions.
• Undertake new equipment installations with precision and expertise.
• Execute enhancements and updates to existing machinery to enhance functionality.
• Communicate transparently and promptly with clients and internal teams.
• Manage time effectively to ensure seamless delivery of customer service.
• Embrace travel opportunities, including local and potential interstate assignments.

• Possess a Mechanical Trade qualification.
• A-Grade or Restricted Electrical License is desirable.
• Previous experience as field service technician, troubleshooting, repairing and maintaining industrial machinery required.
• Experience in the packaging industry with demonstrated proficiency in supporting high-speed production machinery is desirable.
• Knowledge of Programmable Logic Controllers (PLCs) is advantageous.
• Customer-focused mindset, demonstrating the ability to work effectively both independently and collaboratively as part of a team.
• Excellent communication skills, coupled with self-motivation and a results-oriented work approach.
• A valid current driver’s license and willingness to travel both locally and interstate is essential for the role.