Field Services Technician- EOI

at  DXC Technology

JOB DESCRIPTION:

DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.
People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent. We use the power of technology to deliver technology services that move the world. DXC.com
Are you looking for long term career opportunities with a growing organisation?
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JOB DESCRIPTION:

We have a Field tech role based in Brisbane CBD, to be successful the candidate would be required to pass a national Police check and scope of rostered out of hours support (on call).

KNOWLEDGE AND SKILLS:

All you need is to have proven experience in:

• Basic hardware and operating system familiarity.
• Strong attention to detail and accuracy.
• Ability to multitask.
• Great interpersonal skills.
• Excellent verbal and written skills.
• Excellent customer service skills.
• Ability to function in a fast-paced deadline-oriented environment.
• Professional demeanour.
• Excellent time management skills.
• Strong Customer relationship building skills.
• Good teamwork with peers and company personnel.
• Have a currant Australian drivers Licence.
• And be able to pass the Company’s background check requirements. (including but not limited to National Police Check (NPC, Employment and drug screens.)

Do you believe that you can?:

• Provide high-quality desktop support to all types of users including at an executive level.
• Initial set up and support of laptops, desktops, mobiles, and peripherals.
• Support users face to face, Via telephone, and/or remote support tools.
• Complete routine maintenance of standard hardware such as laptops/mobile devices.
• Accurately manage and track business assets, requests, and incidents.
• Prioritise new support requests and existing work orders.
• Record and maintain accurate service details, time records and job notes.
• Maintain awareness and active involvement in safety to prevent injuries to yourself, colleagues, and customers.
• Work within the time limits as assigned for specific tasks.