Field Support Technician

at  CBRE

Posted
20-Mar-2024
Service line
Corporate Segment
Role type
Full-time
Areas of Interest
Data & Analytics
Location(s)
Richardson - Texas - United States of America
About the role
As a CBRE Field Support Analyst, you will provide research and analysis support to the Digital & Technology department. This job is part of the D&T Support job function. They are responsible for providing technical support and solutions to internal users.

What you’ll do

• Edit content for the documentation of software applications and hardware environments.
• Build photographs, drawings, sketches, diagrams, and charts to illustrate the material.
• Conduct research and interviews with technical and business personnel.
• Provide ad-hoc technical assistance to managers and other members of the application development team.
• Support changes or improvements to templates and other documentation standards.
• Have some knowledge of standard principles with limited practical experience in applying them.
• Lead by example and model behaviors that are consistent with CBRE RISE values.
• Impact the quality of own work.
• Work within standardized procedures and practices to achieve objectives and meet deadlines.
• Exchange straightforward information, asks questions, and check for understanding.

What you’ll need
Bachelor’s Degree preferred with up to 3 years of meaningful experience. In lieu of a degree, a combination of experience and education will be considered.
Ability to use existing procedures to tackle standard problems.
Experience with analyzing information and standard practices to make judgments.
In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
Social skills with a strong inquisitive attitude.
Intermediate math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.
Why CBRE?
At CBRE, we believe we possess an encouraging environment where integrity, service, and excellence craft our approach to every opportunity. We are guided by the needs of the cities we inhabit, the communities we build and the world we live in.

• Edit content for the documentation of software applications and hardware environments.
• Build photographs, drawings, sketches, diagrams, and charts to illustrate the material.
• Conduct research and interviews with technical and business personnel.
• Provide ad-hoc technical assistance to managers and other members of the application development team.
• Support changes or improvements to templates and other documentation standards.
• Have some knowledge of standard principles with limited practical experience in applying them.
• Lead by example and model behaviors that are consistent with CBRE RISE values.
• Impact the quality of own work.
• Work within standardized procedures and practices to achieve objectives and meet deadlines.
• Exchange straightforward information, asks questions, and check for understanding