Field Support Technician

at  Levata

DO YOU ENJOY PROVIDING EXCELLENT CUSTOMER CARE?

If so, you should be at Barcodes!
We are seeking a Field Support Technician to install and maintain cabling systems for our customers. In this role you will be required to assess the needs of the customer, lay the required cables, and assist with the installation of cabled equipment. You may also be required to troubleshoot networking or equipment issues.
To ensure success as a Field Support Technician, you should have expert knowledge of telecommunication systems, advanced troubleshooting skills, and high-level interpersonal skills. A top-notch Field Support Technician works quickly and efficiently while maintaining strong customer relations.

WHO WE ARE

Barcodes, Inc. is a high-growth, global provider of technology solutions that unlock the power of a world in motion so modern business can thrive. Founded in 1994, Barcodes sells, integrates, and supports enterprise mobility and supply chain visibility solutions. The Company’s solution offerings, which include devices, software, services, and supplies, enable organizations to capture and manage data about their assets, people, and transactions. Barcodes’ solutions improve productivity, provide an elevated customer experience, and drive better customer results. At its core, Barcodes is uncompromising about customer service, delivering industry leading solutions through its solutions engineering and technical sales teams who collaborate with each customer to build long-term strategic and result-driven relationships. Odyssey Investment Partners has been invested in Barcodes since December of 2018.
Click Here to See Us In Action

• Meeting with customers to discuss their cabling needs.
• Mapping out the area and assessing equipment requirements.
• Installing cables in homes and offices.
• Identifying and removing old or redundant cables.
• Troubleshooting cable and network issues.
• Assisting with the setup of equipment, including televisions, routers, telephones, and computers.
• Troubleshooting cable and equipment malfunctions.
• Providing basic operating instructions.
• Completing job reports.
• Maintaining stock levels at the office and in the vehicle.