Finance Associate

at  SAP

WE HELP THE WORLD RUN BETTER

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

• Upper-intermediate written and spoken English.
• Customer service mindset & business acumen.
• Ability to work under pressure.
• Good communication skills.
• Capacity to develop collaborative work relationships within the team and with stakeholders.
• Analytical thinking.
• Knowledge of MS Office (Word, Excel, Outlook, PowerPoint)

PURPOSE AND OBJECTIVES

The Global Finance Shared Services (GFSS) belong to one of the main pillars of the Global Finance & Administration board area of SAP, the Global Finance Infrastructure. The Global Finance Shared Services environment allows SAP to maximize the efficiency and effectiveness as well as quality of the finance processes while delivering global end-to-end process standards.
Within GFSS, the O2I CSS team is responsible for supporting the processes for the administration of Cloud Subscription, Software License and Support contracts and invoices starting with the receipt of signed contracts.

WHAT WILL BE YOUR KEY RESPONSIBILITIES?

• Support administration of SAP License Cloud and Maintenance Software contracts mainly for Mexico & North regions (Colombia, Costa Rica, Puerto Rico, Panama & Barbados)
• Processing new sales contracts, processing them in SAP systems and ensure our customers can access and download software
• Manage the billing cycle for all our new business
• Handle internal/external customers’ queries within stipulate SLAs
• Review sales opportunities to verify contracts and quotes, ensuring they are accurate and complete
• Assist Cash Collections team in resolving complex billing issues and dispute cases
• Participate in monthly close processes and quarter end close processes
• Collaborate closely and cross-functionally with other teams and departments – Commercial Finance, CFO, Contracting, Sales Teams, etc.
• Own strategic projects and initiatives that improve team functionality and efficiency
• Contact for external and internal auditors

IN THE ROLE, YOU WILL:

• Contribute to the success of the team and its development
• Learn E2E a very interesting process of Cloud, License and Maintenance Software contracts handling
• Gain knowledge and skills that can help you boost your career development