Finance Corrections Analyst

at  Motability Operations

ABOUT YOU

Our department, consisting of diverse members, is looking for individuals with a proven background in Finance who can swiftly and accurately adapt to new software. Building trust and nurturing relationships with external partners and internal departments is crucial for this position.
Approach financial queries with a practical, proactive, analytical, and adaptable mindset. Enjoy collaborating within a team, analysing results, and proposing innovative ways to improve team performance while working closely with the Customer Accounts Team Leader and Customer Accounts Training Lead.
You should value the importance of mastering the fundamentals and demonstrate an interest in ensuring that the administrative aspects of the role are carried out to the highest standards. This role is perfect for individuals who take ownership, handle responsibilities, work methodically, and consistently meet deadlines.

WHAT WE DO

We lease a wide range of tailored mobility solutions to people who receive of one of the Government’s qualifying mobility allowances. Our customers choose a car, Wheelchair Accessible Vehicle (WAV), scooter or powered wheelchair that best suits their needs. We take care of their insurance, breakdown, servicing and more, as part of our worry-free package.
At the end of the lease, our customers can exchange their vehicle for a brand-new model. Each year we sell and move around 200,000 cars. This makes us the largest supplier of single-source vehicles back into the used car market.
The Scheme has been providing affordable, worry-free motoring for over 45 years. We pride ourselves on delivering outstanding customer service, with an independent customer satisfaction rating of 9.6 out of 10.

Reporting to the Customer and Agency Manager, this role’s main responsibility is to ensure Alfa accurately reflects the financial status for Customer and Agency GLs.
As a Finance Corrections Analyst you will be responsible for generating ad hoc invoices and credits, and rectifying any mis-postings. Collaborating closely with internal departments capable of financial postings, offering feedback, and conducting training to address recurring process errors.
Working in conjunction with Direct Line Insurance, our third-party partners, to streamline the handling of total loss cases, ensuring uninterrupted customer mobility and timely payments. Ensuring prompt processing of hire car billings and issuing loss of use payments to the customer.