Finance Operations Specialist

at  HousingAnywhere

ABOUT HOUSINGANYWHERE

HousingAnywhere is Europe’s largest rental accommodation marketplace. With the full ownership of Kamernet and the acquisition of majority stakes of Studapart, the company represents 20 million+ yearly unique visitors, 160,000+ properties available for rent and 96,000+ tenants finding their new homes in Europe, based on the 2021 performance. Young professionals and students, mostly aged between 18 and 35, looking to rent a home are matched with accommodation providers; ranging from private real estate owners to large-scale property managers. Through its advanced platform, tenants typically book for longer stays outside of their country of origin and rent accommodation for 3 to 12 months. The company aims to help 130,000+ people find a home in Europe in 2022 with a plan to rapidly expand our footprint globally. The Rotterdam-based technology scale-up currently employs 260+ people.

We’re looking for a proactive, hands-on and diligent Finance Operations Specialist whose responsibilities will be:

• Creating a seamless customer experience, by ensuring that landlords receive their payments in a timely and accurate manner.
• Have knowledge and experience to improve, assess and set up processes to ensure the timely payment to our customers.
• Creating and providing invoices and credit notes.
• Assisting our Sales and Customer Care departments with escalated cancellations and refund cases.
• Working with our Product and Engineering departments to provide them with feedback on how to improve internal processes.
• Assist with financial reporting to our internal stakeholders.