Financial Crime Analyst

at  The Cumberland

THE VACANCY

Working at the Cumberland, you become part of something special. We’re a Mutual organisation, committed to improving the lives of our colleagues, customers, and community. Our values are incredibly important to us.
We have an exciting opportunity for a Financial Crime Analyst to support our Operations function and support the Society’s Financial Crime function which includes fraud and Anti-Money Laundering (AML), as well as assisting in delivering effective fraud detection and prevention and support in relation to anti-money laundering and terrorist financing investigations.

You’ll work closely with key business areas across the organisation on Financial Crime related matters to deliver, through attitude and actions, an exceptional customer experience and meet, exceed and continuously improve standards and quality of customer service, both internal and external.

• To provide the Operations Management team with accurate, appropriate, and relevant management information to enable them to fulfil their responsibilities effectively and efficiently.
• To assist the Financial Crime Manager and Team Leader in ensuring that documented procedures and controls are in place to comply with the relevant regulation.
• To assist the Financial Crime Manager and Team Leader in the preparation of papers for the Fraud Prevention Meetings and Audit Committee Meetings and to complete actions arising from these meetings.
• To assist in the detection of fraud and money laundering through transaction monitoring.
• To understand and be aware of the risk and control environment in your area of the business and adhere to processes and procedures in order to minimise risk.
• To act, at all times, in a manner which is consistent with the Society’s culture of treating customers fairly.
• To continually improve and review your customer service skills to ensure internal and external customers are subjected to an excellent standard of customer service.
• To consistently work in an efficient and highly productive manner, seeking to challenge and improve processes undertaken by you and within your team, to ensure a high level of productivity.
• To assist the Financial Crime Manager and Team Leader with the completion of tasks and other initiatives, as appropriate, to agreed timescales, budgets, and standards

We have opportunities to join either our Financial Crime or Fraud teams.
Both work 37.5 hours per week.
In the Financial Crime team this is Monday to Friday during office hours.
In the Fraud team it would be worked in shifts Monday to Friday between the hours of 6am and 10pm and weekends between 8am and 5:30pm

You’ll work closely with key business areas across the organisation on Financial Crime related matters to deliver, through attitude and actions, an exceptional customer experience and meet, exceed and continuously improve standards and quality of customer service, both internal and external.

• To provide the Operations Management team with accurate, appropriate, and relevant management information to enable them to fulfil their responsibilities effectively and efficiently.
• To assist the Financial Crime Manager and Team Leader in ensuring that documented procedures and controls are in place to comply with the relevant regulation.
• To assist the Financial Crime Manager and Team Leader in the preparation of papers for the Fraud Prevention Meetings and Audit Committee Meetings and to complete actions arising from these meetings.
• To assist in the detection of fraud and money laundering through transaction monitoring.
• To understand and be aware of the risk and control environment in your area of the business and adhere to processes and procedures in order to minimise risk.
• To act, at all times, in a manner which is consistent with the Society’s culture of treating customers fairly.
• To continually improve and review your customer service skills to ensure internal and external customers are subjected to an excellent standard of customer service.
• To consistently work in an efficient and highly productive manner, seeking to challenge and improve processes undertaken by you and within your team, to ensure a high level of productivity.
• To assist the Financial Crime Manager and Team Leader with the completion of tasks and other initiatives, as appropriate, to agreed timescales, budgets, and standards.