First Nations Customer Service Traineeship

at  MEGT Australia Ltd

Aboriginal and/or Torres Strait Islander Full-time Business Traineeship Opportunity
Do you have a passion for customer service and wanting to kick start your career as a banking customer advisor? This is your chance! Gain invaluable hands-on experience whilst completing a 12 Month Traineeship and Certificate III in Business.
Working within a local banking branch based in East Maitland, this is a real career start within a supportive environment. The successful trainee will have the opportunity to learn all about customer service within the banking sector whilst developing their customer service skills on the job.
This is a great opportunity for someone who is interested in commencing a career within financial services sector.

As a business trainee you will learn and develop the skills to become a successful customer advisor. You will become the first point of contact for customers when they visit the retail branch.

Your duties may include but are not limited to:

• Assisting customers with their enquires whilst providing a positive branch experience.
• Engage in needs-based conversations with customers.
• General banking and telling duties: money handling, facilitating transactions and ATM Maintenance.
• Coaching customers on self-service and digital banking.
• Assisting customers with opening and closing accounts, fraud and banking transactions.