First Nations - Troopy Program Support Officer

at  Australian Regional and Remote Community Services

BENEFITS OF WORKING FOR US

ARRCS is the largest Aged Care Provider in the NT - your career can take you all over the NT including Alice Springs, Tennant Creek, Katherine or if you relocate interstate ARRCS are a pathway to Uniting Care QLD.

• 4 Weeks Annual Leave + 17.5% Leave Loading.
• Annual pay increases in accordance with our current Enterprise Agreement,
• Salary Packaging through CBB – Which can add up to $6.5K to your salary.
• Access to 70,000 Training and Development Courses through our Learning Platform
• Benestar Employee Wellbeing & Emotional Support

SKILLS & EXPERIENCE

To be considered for this role, we will be looking at the following experience and qualifications:

• Demonstrated knowledge of Aboriginal and Torres Strait Islander culture values and social health issues.
• Experience in the provision of support and advocacy to Aboriginal families.
• Current Drivers Licence.
• Strong organisational skills and ability to work productively with minimal supervision.
• Strong communication skills and confidence to respond to queries both on the phone and via email.
• Demonstrated previous experience in an administrative capacity with intermediate computer skills.

ARRCS IS COMMITTED TO ENGAGEMENT WITH PEOPLE OF ALL AGES, FROM VARYING BACKGROUNDS, CULTURES AND NATIONALITIES AND WE STRONGLY ENCOURAGE ABORIGINAL AND TORRES STRAIT ISLANDER PEOPLE, PEOPLE WITH LIVED EXPERIENCE OF DISABILITY, PEOPLE FROM CALD AND THE LGBTQI+ COMMUNITIES TO SUBMIT THEIR APPLICATIONS.

To discuss this opportunity further, please contact our Talent Acquisition team via people@arrcs.org.au or phone 08 8982 5200

ABOUT THE ROLE

ARRCS are actively sourcing a Troopy Support Officer to join their team on a full-time basis. Based in Alice Springs, this role will see you supporting operations of the program through driving, maintenance, cleaning, and servicing of our Troopy vehicles.
In addition, you will provide administrative services for the program including booking of vehicles, management of logbooks, record keeping and customer service to clients and families wishing to use this service.
This role would ideally suit a proactive person who is comfortable working autonomously with minimal supervision. You will have excellent computer skills and enjoy coordinating and organizing bookings. You will ideally have experience working with First Nations and have strong cultural knowledge. In addition, you will enjoy customer service, this role will require you to be the first point of contact for many of the consumers using this service.

To be considered for this role, we will be looking at the following experience and qualifications:

• Demonstrated knowledge of Aboriginal and Torres Strait Islander culture values and social health issues.
• Experience in the provision of support and advocacy to Aboriginal families.
• Current Drivers Licence.
• Strong organisational skills and ability to work productively with minimal supervision.
• Strong communication skills and confidence to respond to queries both on the phone and via email.
• Demonstrated previous experience in an administrative capacity with intermediate computer skills

All ARRCS employees are required to have the following. These are not required at time of application, however, if successful in the role - must be lodged and or received at commencement.

• A National Police Check dated or lodged within last 3 months of commencement.
• Current Influenza Vaccination.
• A NDIS Screening check or proof of application