First Responder Sales Manager - Globe

at  MSA Safety

Overview:
Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career.
At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day.
Are you in? Read on for more details about this particular role.
Responsibilities:

Description of duties and responsibilities:

• Increase sales of MSA’s fire service products, including turnout gear and boots, primarily focusing on targeted business development accounts.
• A high emphasis will be placed on converting customers to Globe turnout gear.
• Assist in efficiently coordinating, planning, and leading Globe’s efforts in converting strategic fire departments. Ensure corporate support for large city opportunities by promoting cooperation and collaboration between sales and marketing, bid preparation, and proposal development.
• Coordinate with Regional Sales Development Managers and First Responder Sales Managers to develop and implement account strategies and action plans for strategic customers to achieve maximum sales volume and market share gain.
• Maintain active working relationships with identified existing large end-users and focus on developing and closing opportunities at target accounts with special emphasis on competitive conversions.
• Collaborate with full-line First Responder Sales Managers to increase their product knowledge, presentation skills, and general acumen for selling and promoting turnout gear and boots.
• Use Salesforce to document customer activities and visits and provide commentary on new business opportunities.
• Provide effective monthly updates and details on target account activity for all assigned strategic accounts.
• Report trends and competitive activity in the marketplace that could potentially affect Globe’s market share.
• Solicit, expand, and maintain excellent relationships with the supplier base and market influencers to leverage key access in larger target departments.
• Effectively communicate (VOC) feedback into our new product development process and to other stakeholders.
• Willingness to travel 40-50% overnight within Canada.

Qualifications:

Special knowledge, skills and abilities required:

• Excellent communication (including written and verbal technical and non-technical), interpersonal and management skills.
• Demonstrated success with strategy development, applying a strong understanding of go-to-market initiatives.
• Proven track record of understanding customer needs and developing solutions to assure customer satisfaction within the fire service market.
• Excellent computer skills including MS Word, Excel, PowerPoint.
• Proven ability to guide, mentor and motivate others, including distributors within the fire service market gear.
• Proven planning and organizational skills through a CRM platform.
• Proven ability to grasp technical product knowledge.
• Experience with social media for communication purposes.
• Ability to work independently and complete tasks with little supervision.
• Significant experience in building and managing relationships with key members and influencers within the fire service to drive sales growth and profitability.
• Proven ability to organize and present products and demonstrations to large groups.
• Demonstrated attention to detail, analytical skills, and strong negotiation skills.
• Demonstrated capabilities of exceeding sales and profitability goals, with a general understanding of business financials.

EDUCATION AND EXPERIENCE REQUIRED:

• High school diploma or equivalent
• 3+ years’ sales experience.
• Experience managing fire service market distributors.

• Increase sales of MSA’s fire service products, including turnout gear and boots, primarily focusing on targeted business development accounts.
• A high emphasis will be placed on converting customers to Globe turnout gear.
• Assist in efficiently coordinating, planning, and leading Globe’s efforts in converting strategic fire departments. Ensure corporate support for large city opportunities by promoting cooperation and collaboration between sales and marketing, bid preparation, and proposal development.
• Coordinate with Regional Sales Development Managers and First Responder Sales Managers to develop and implement account strategies and action plans for strategic customers to achieve maximum sales volume and market share gain.
• Maintain active working relationships with identified existing large end-users and focus on developing and closing opportunities at target accounts with special emphasis on competitive conversions.
• Collaborate with full-line First Responder Sales Managers to increase their product knowledge, presentation skills, and general acumen for selling and promoting turnout gear and boots.
• Use Salesforce to document customer activities and visits and provide commentary on new business opportunities.
• Provide effective monthly updates and details on target account activity for all assigned strategic accounts.
• Report trends and competitive activity in the marketplace that could potentially affect Globe’s market share.
• Solicit, expand, and maintain excellent relationships with the supplier base and market influencers to leverage key access in larger target departments.
• Effectively communicate (VOC) feedback into our new product development process and to other stakeholders.
• Willingness to travel 40-50% overnight within Canada