Fixed Operations Manager (Go Auto)

at  Go Auto

Job Description:

SERVICE MANAGER

Are you passionate about cars, customer service, and leading a team to success? If so, we have the perfect opportunity for you! We are seeking an exceptional Service Manager to join our team and make a positive impact on our customers’ experiences. At Go Auto, we believe in creating a dynamic and uplifting work environment, where enthusiasm and excellence thrive. So, rev up your career and buckle up for an exhilarating ride!

• Team Leadership: As the Service Manager, you will be the driving force behind our exceptional service department. Inspire and motivate a team of talented service advisors, technicians, and support staff to deliver top-notch service to our valued customers. Lead by example, fostering a culture of professionalism, teamwork, and continuous improvement.

• Customer Satisfaction: Our customers are at the heart of everything we do. Your mission will be to ensure their satisfaction by providing outstanding service and building strong, long-lasting relationships. With your exceptional communication skills and genuine desire to exceed expectations, you’ll be the go-to person for resolving any customer concerns and turning them into raving fans.

• Service Operations: Take charge of service department operations, optimizing efficiency, productivity, and profitability. Coordinate and prioritize service appointments, ensure accurate work estimates, and manage the workflow to ensure timely completion of repairs and maintenance. With your eagle eye for detail, maintain high standards of quality control, ensuring every vehicle leaves our dealership in pristine condition.
• Training and Development: Nurture the growth and development of your team members through ongoing training and mentorship. Foster a learning culture that promotes individual success and encourages personal and professional advancement. Help team members stay up-to-date with the latest automotive technology and industry trends, keeping our dealership at the cutting edge.
• Relationship Building: Strengthen relationships with vendors and suppliers to ensure seamless operations and access to the best parts and services. Collaborate with other departments within the dealership to drive overall success, promoting a spirit of unity and cooperation.
• Core Values: A beacon of trustworthiness and a happy-to-help attitude, you thrive in a collaborative environment. Your teammates can always count on you to go the extra mile, ensuring a supportive and cohesive team dynamic.