Fleet Ops Specialist (DACH region) - German Speaker

at  GE Vernova

JOB DESCRIPTION

Job Description Summary
Through ownership of the Fleet operational process and the suppliers that administer it, ensure a professional & proactive service to GE Vernova through building effective relationships with the HR, Total Rewards, Finance and Sourcing community coordinating all the administrative activities that facilitate the smooth and efficient running of the fleet.

SKILLS & EXPERTISE

• Experience of a HR or Operations process ownership role in a fast-paced, customer-oriented environment
• Process mind-set, understanding of core Fleet operational processes
• Decisiveness, self-motivation and ability to work with minimal supervision
• Experience of driving strong performance from third-party suppliers & remote teams
• Ability to prioritize multiple tasks & work to deadlines
• Comfortable delivering against quantitative and qualitative performance metrics
• Experience of analyzing and improving operational processes in a matrix organization
• Proven ability to work professionally & proactively with a remote client base
• Fluency in English and German with polite, professional communication skills
• Ability to anticipate and resolve challenges
• Strong IT skills including Excel, Word and Oracle
• Confidentiality & controllership mindset
• Supportive and enthusiastic team player

• Develop a strong working relationship with the GE HR, Total Rewards, Finance, Sourcing and Fleet vendors through timely and accurate administration of Fleet processes, ensuring effective communication and early identification of requirements & any service issues
• Drive Fleet expertise for assigned process within existing team of administrators (both local and offshore) through knowledge sharing and training
• Provide and maintain accurate documentation and report related to Fleet
• Proactively seek customer feedback to identify areas for process improvement, standardization and efficiency within assigned process
• Advise on complex questions/requests from the HR and Total Rewards community concerning the area of expertise in professional, courteous & timely manner
• Continuously support GE businesses the development and implementation of the strategic goals reducing CO2 emission of the fleet
• Build and share expertise by continuously keeping up to date with internal and external updates and changes
• Ensure that high standards of accuracy and quality are maintained with appropriate controls in place, taking accountability for compliance with relevant legal and GE policy requirements
• Deal with all customer enquiries in a professional, courteous & timely manner
• Consistently follow defined processes, challenging steps that may not make sense / add value
• Maintaining Workday and Fleet database, ensuring highest standards of completeness, accuracy and compliance with relevant legislation and policies