Fleet Product Trainer

at  Cartrack

Introduction
Are you curious, adaptable and entrepreneurial? Do you take ownership, embrace challenges and love problem-solving? We’re a world-leading smart mobility tech company with over 1,700,000 subscribers across 23 countries, and we’re looking for a Product Trainer to join our team!

Responsibility:

• Train Cartrack clients and internal staff on the use of the Fleet Pages.
• Assist with Training on unit testing, identify training requirements and research and develop internal training material
• Assist in interpreting reports for data analysis.
• Identify, prepare and deliver training solutions for Fleet Clients (and internal clients)
• Provide in-depth quality training to internal and external clients
• Evaluate the effectiveness of training and modify materials as appropriate
• Assist RMs and AMs with fleet technical knowledge, skills and understanding of fleet products
• When required or on request, accompany RMs and AMs to prospective clients and do demonstrations of the product before purchase
• Travel within the province as and when required
• Conduct and evaluate assessments of fleet training and provide solutions to skills gap
• Maintain effective communication with clients to establish training needs

Requirements:

• Grade 12 / Senior Certificate
• National Certificate in OD ETDP (NQ5) – Preference but not required
• Registered Trainer, Assessor, Moderator with MERSETA – Preference but not required
• Client Services Orientated
• Self-Starter
• Advanced presentation / facilitation skills
• Detail Focused
• Strong level of EQ and assertive
• “Go Getter” attitude
• Previous Facilitator / Training Officer Experience – Preference but not required

Please refer the Job description for details