(Fluent English) Career Coach (Edmonton)

at  SupportYourApp

DO YOU THRIVE ON HELPING OTHERS REALIZE THEIR PROFESSIONAL POTENTIAL?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions and also be the catalyst in empowering individuals to achieve their career aspirations?
Join us as a Career Coach today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes

WHO WE ARE:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.
We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 7 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website: www.supportyourapp.com

WHAT YOU WILL DO:

• Work directly with mentees to provide personalized career coaching, including career transition and transformation strategies
• Assist in negotiating job offers, ensuring mentees get the most beneficial terms and conditions
• Actively search for job leads that align with the career goals of the subscribers
• Answer general career-related queries, such as LinkedIn optimization, resume tips, cover letter creation, interview preparation, and more
• Design and deliver workshops or webinars on job search strategies, interviewing skills, LinkedIn optimization, resume writing, and other career-related topics
• Stay up-to-date with the latest trends and advancements in the job market and recruitment strategies
• Collaborate with the rest of the career services team to monitor subscriber career progress and ensure satisfaction

WHAT YOU NEED TO SUCCEED IN THIS ROLE:

• Excellent English skills (at least C1 for both spoken and written)
• Bachelor’s degree in Human Resources, Psychology, Counseling, or a related field
• A minimum of 3-5 years of experience in career coaching or a related role
• Strong understanding of the job market, compensation bands and hiring processes across various industries
• Proficiency in LinkedIn optimization and resume building
• Ability to work with individuals at all career stages, from entry-level to executives
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)