(Fluent English) Solution Engineer (Brazil)

at  SupportYourApp

ARE YOU A TECHNICAL ENTHUSIAST WITH A KNACK FOR DESIGNING AND IMPLEMENTING ROBUST SOLUTIONS BEHIND THE SCENES?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join us a Solutions Engineer for a platform that provides a secure and reproducible environment for product demos. Thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes

WHO WE ARE:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.
We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 7 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website: www.supportyourapp.com

WHAT YOU WILL DO:

• Execute Proofs of Concept and Pilots to inspire and validate technical requirements
• Design and implement solutions to optimize the functionality of the product experience platform
• Build customer assets to enable customers to achieve value more quickly
• Communicate customer feedback into actionable product roadmap items
• Support strategic customers as they implement our solution
• Maintain working knowledge of the products and services
• Communicate with internal teams to ensure the delivery of high-quality assets that drive the success of the innovative solutions

WHAT YOU NEED TO SUCCEED IN THIS ROLE:

• Excellent English communication skills (at least C1 for both spoken and written)
• Possess at least two web development skills (HTML, CSS, JavaScript, web services)
• Demonstrate understanding of web application design and operations
• Demonstrated problem-solving and analytical skills
• Dedication to teamwork, and getting things done together
• Ability to adapt to new and dynamic environments
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)