Food and Beverage Assistant

at  Exclusive Collection

IN A NUTSHELL

We pride ourselves on delivering exceptional experiences to our guests, as such we are looking for a Food and Beverage Assistant who is passionate about providing wow experiences through service and the delivery of food and drink. This fantastic opportunity will open your career to the world of outstanding Food and Beverage Service.
Main Responsibilities

ARE WE RIGHT FOR YOU?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

• We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
• We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
• We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
• You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.

Package Description

• Ensuring the highest level of service is delivered to all guests and visitors
• Proactively welcoming and greeting all guests and visitors to the Restaurant and the Hotel
• To assist in the set up if the restaurant before service, ensuring all required items are stocked and ready
• To seat guests offering them menus, drinks and providing explanations of the menu when required
• To deal efficiently and courteously with all guest queries
• Deliver a full table service during the time the guest is present
• Ensuring the restaurant environment is always maintained and cleaned to a high standard both during and after service
• Delivering consistent, exceptional service in line with the luxury standards
• Knowing the restaurant menus thoroughly to be able to offer guidance and make recommendation