Fragrance Consultant

at  McArthurGlen Designer Outlets

Job description
Key responsibilities:
Develop a deep understanding of our past and present creations, including raw ingredients and
extraction methods
Elevate and entertain clients creating a unique in-store experience, inspiring connections and loyalty
To tell compelling stories alongside brand and product guidelines, maintaining the highest level of
customer service
Build and craft new and existing entrepreneurial methodologies to ensure the successful delivery of
revenue forecasts
Work towards the achievement of sales goals, on both an individual and store lever, actively
converting footfall and linking sales
Comply with company procedures including service steps, returns, exchanges, etc
Follow visual merchandising and brand guidelines, maintaining high standards of housekeeping and
cleanliness front and back of house at all times

Experience:
Experience within a one-to-one sales environment, ideally within Fragrance, Beauty or Luxury
Enthusiastic and ambitious attitude toward achieving personal goals
Genuine love of people, relationships and sharing
A keen in the industry and market trends
Passion for our products and our brand
And you will also embody our “VALUES” - we have Restless Curiosity and Contagious Enthusiam . We show
Fairness and Respect and we have Entrepeneurial Audacity, we are Shaping Tomorrow
30 Hours
Additional information
Mission:
Reporting to the Store Manager, the Fragrance Consultant is responsible for achieving sales goals and building
lasting client relationships by providing the highest level of customer service.
The Fragrance Consultant is responsible for creating meaningful experiences so that we inspire human
connections with our customers, providing the highest level of customer service and achieving sales goals
through delivering compelling Fragrance Profiling experiences.
Job Reference: YOR0267