FRANCHISE BUSINESS CONSULTANT

at  Radiance Holdings

ABOUT SOLA SALONS

Sola Salons is a wholly owned subsidiary of Radiance Holdings, LLC. It is the nation’s largest and fastest-growing salon studios franchise and was established in 2004 with the opening of the first-of-its-kind location right here in Denver. Now, with over 650 locations in the US and Canada, we provide 20,000+ salon professionals with premium, fully equipped salon spaces in which they own and operate individual boutique salons alongside the support and tools they need to succeed.
Our innovative salon concept empowers experienced hairdressers, estheticians, nail techs, massage therapists, and other like-minded beauty professionals to elevate their careers quickly and easily. We provide each stylist with high-end studio space and the basic tools they need to find success as a business owner and entrepreneur.
Position: Franchise Business Consultant
As a Franchise Business Consultant, you will join our Training and Operations team to ensure the growth and success of our franchise partners. You’ll work directly with franchisees developing new locations to track and manage their progress, providing support and coaching along the way. The right person for this position is passionate about supporting other’s success, has a proven ability to communicate, is always organized and detail oriented and can assist in developing systems and executing processes in a dynamic setting.
This key position will optimize franchise business performance through consistent observation, assessment, goal setting and coaching of assigned franchisees and their employees. They will utilize relevant tools and strategies to elevate sales, profitability, operating standards and key performance indicators, especially during the critical startup/launch phases.
Travel for field visits and meetings with franchisees is required for 3-5 days at a time (up to 50% travel).
Position Reports to: Vice President of Operations

SKILLS/QUALIFICATIONS

• 1 - 2 years previous experience in a similar role within a franchise organization
• Bachelor’s Degree in Marketing, Business or Communications is preferred.
• True motivator with a highly energetic, competitive spirit who possesses effective coaching and training skills.
• Exceptional interpersonal skills, a relationship builder with the ability to generate and maintain positive, effective working relationships.
• A self-starter with a strong work ethic.
• A desire to learn the business with an internal drive for your own success as well as the success of our franchise owners
• Exceptional organizational, verbal & written communication and time management skills.
• A team player with a great attitude who will take on challenges and adapt as needed.
• Flexible and able to balance competing priorities with limited supervision.

• Conduct regular one-on-one business performance reviews/coaching calls with assigned franchise partners to identify opportunities and implement the strategies, programs, and tools that will optimize unit economics, growth, profitability, and adherence to company processes, and brand standards.
• Organize and conduct small group meetings with franchisees to drive company initiatives.
• Collaborate with the Operations department to develop best practices and solve issues that hinder franchise success.
• Perform field visits to troubleshoot and/or support franchisee training and performance; may require up to 50% out of state travel.
• Provide ongoing operational assistance to franchisees and their employees.
• Report performance and KPIs of assigned franchise locations to department manager, company leadership team, and other company team members as appropriate.
• Assist in the development and execution of franchisee training programs including the annual conference.
• Work on special projects as needed