French Bilingual Vehicle Return Clerk (Remote - NV)

at  Morley

Nevada, Nevada, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate09 Jul, 2024Not Specified10 Apr, 20242 year(s) or aboveRetail,Internet Access,Ethernet,English,Fast Food,French,ItNoNo
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Description:

ELIGIBILITY REQUIREMENTS

  • Fluency in French and English (spoken and written)
  • High school diploma or equivalent
  • Customer service experience (three or more years preferred); for example, previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers
  • Able to work shifts within the center’s hours of operation:
  • Monday to Friday (no weekends!)
  • Primary shift: 5 a.m. - 2 p.m. Pacific time / 6 a.m. - 3 p.m. Mountain time (8 a.m. - 5 p.m. Eastern time)
  • Rotational shift 2-4 times per month: 8 a.m. - 5 p.m. Pacific time / 9 a.m. - 6 p.m. Mountain time (11 a.m. - 8 p.m. Eastern time)

REMOTE WORK REQUIREMENTS

  • Nevada resident
  • High-speed internet access at home that you are able to connect to via Ethernet or landline
  • Cellular phone
  • Secluded and distraction-free work environment

THE REMOTE EXPERIENCE

Wondering what it’s like to work for Morley from home? Check out this video to get a glimpse of a remote associate’s typical day and how their home office setup helps them stay focused.
(direct link to video: https://insde.co/7i4q)
Why Morley?:
The value of your employment is more than your paycheck. It’s the combination of competitive pay, health benefits and other benefits Morley provides – your total compensation package.

Responsibilities:

WHAT YOU’LL DO

  • Ensure case accuracy
  • Assemble case documentation
  • Manage communications between the car owner, auto dealer and lending institution
  • Negotiate and coordinate vehicle buybacks on behalf of the auto manufacturer
  • Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude

What is it like working in automotive customer service, if you haven’t before? It’s doable and you learn as you go.

  • Read about one RVM team member’s simple techniques that she uses to understand vehicle issues she has encountered in her work.(direct link: https://insde.co/vmtc


REQUIREMENT SUMMARY

Min:2.0Max:4.0 year(s)

Hospital/Health Care

HR / Administration / IR

Administration

Diploma

Proficient

1

Nevada, USA