French Speaking Customer Service Advisor

at  Autosmart International

OUR FRENCH SPEAKING CUSTOMER SERVICE ADVISOR WILL:

• Utilise your exceptional French language skills to create an impeccable end to end customer experience
• Support potential French franchisees looking to take on an Autosmart franchise and guide them through every step of their Autosmart journey
• Be the first point of contact for our French customers and consumers
• Build strong relationships with our franchisees both in France and internationally
• In French, answer queries, respond to technical questions, handle order and export paperwork, resolve complaints and manage your own customer related projects
• Support colleagues and team members with other non-French country-specific activities as required

Autosmart is a market leading business, with franchise owners operating in countries across the globe, and has recently been named “International Superbrand” at the prestigious British Franchise Association awards.
Our success lies in the commitment of our skilled Customer Service Advisors, known for building longstanding customer relationships. Our comprehensive and structured training programme will be sure to set you up for success within our established Customer Service Team.
In this dynamic role, you will be supporting potential franchisees from their initial enquiry through the entire Autosmart experience, contributing to both their and our continued success. Join us in making a real difference from day one.