Friends and Patrons Manager

at  Royal Albert Hall

This is an exciting and significant time to join the Royal Albert Hall and the successful candidate will be part of the dynamic Philanthropy team lead by the Director of Development.

• A proven track record of developing and managing mid and high value donor schemes and individual supporters or similar experience such as Individual Giving and Direct Marketing.
• A proven track record of devising and implementing new strategies.
• Accomplished relationship management with experience of building rapport with supporters and encouraging new areas of support.
• Expertise with Membership Scheme administration such as Gift Aid and Direct Debits.
• Competency with a database system, ideally Tessitura.
• Understanding of how to create effective campaigns supported by data and trend analysis.
• Understanding of international fundraising practices, preferably in America.
• Line management experience and an interest in the team’s personal development.
• Excellent communication and social skills with the ability to interact with a range of different people at meetings and events.
• Enthusiastic team player with strong interpersonal skills

ROLE OUTLINE

For over 150 years The Royal Albert Hall has been fulfilling a vision of inspiring artists and audiences from across the globe with its magic; creating life-enriching, unforgettable experiences for everyone. It is an independent charity and receives no government revenue funding.
The Hall is in the early stages of a Capital Campaign and has major ambitions for investment in our Grade I Listed Victorian building as well as increasing accessibility and sustainability. Income raised from individuals will be vital for the Hall, for the success of our capital plans and all other aspects of supporting the Hall and its operations.
The Hall created its Friends and Patrons scheme six years ago and it has shown strong growth, particular over the last three years. Today it is generating close to £1m a year. At its heart, the scheme brings donors closer to the Royal Albert Hall’s astonishing range of programming, from the Proms to Cirque du Soleil and from Eric Clapton to the Ezra Collective. We are now keen to explore how the scheme could be developed to take an instrumental step forward.
The Manager will have strategic responsibility for the Friends & Patrons Scheme, with line management responsibility for the Friends and Patrons Officer and the Coordinator who together oversee the day-to-day duties for the Scheme. They will also need to work closely with other development colleagues who focus on the Hall’s major gift fundraising.

This is an exciting and significant time to join the Royal Albert Hall and the successful candidate will be part of the dynamic Philanthropy team lead by the Director of Development.

• A proven track record of developing and managing mid and high value donor schemes and individual supporters or similar experience such as Individual Giving and Direct Marketing.
• A proven track record of devising and implementing new strategies.
• Accomplished relationship management with experience of building rapport with supporters and encouraging new areas of support.
• Expertise with Membership Scheme administration such as Gift Aid and Direct Debits.
• Competency with a database system, ideally Tessitura.
• Understanding of how to create effective campaigns supported by data and trend analysis.
• Understanding of international fundraising practices, preferably in America.
• Line management experience and an interest in the team’s personal development.
• Excellent communication and social skills with the ability to interact with a range of different people at meetings and events.
• Enthusiastic team player with strong interpersonal skills.

WE HAVE COLLABORATED WITH QUARTER 5 AGENCY ON THIS VACANCY, TO APPLY FOR THIS VACANCY, PLEASE VISIT THE WEBSITE USING THE LINK BELOW, LOCATE THE ROLE AND APPLY.

Philanthropy roles with the Royal Albert Hall - QuarterFive: Charity Fundraising Recruitment Agency
The closing date for all applications is at midday on 26 April 2024. First round interviews are planned to take place w/c 6th May. All applicants must have the right to work in the UK without the need for sponsorship.
The Royal Albert Hall is committed to creating a diverse and inclusive environment in which everyone can thrive. We encourage candidates from all cultures and backgrounds to apply.