Front Desk Access Coord, Full Time, Day

at  RWJBarnabas Health

Children s Specialized Hospital is the nation s leading provider of inpatient and outpatient care for children from birth to 21 years of age facing special health challenges from chronic illnesses and complex physical disabilities like brain and spinal cord injuries, to developmental and behavioral issues like autism and mental health.
Children’s Specialized Hospital is now in its third century of caring for those in need. Our Boards of Trustees, physicians, therapists, nurses, staff, volunteers, and donors remain dedicated to the very ideals of the Hospital’s founders and committed to providing the best care possible so that every child who seeks our help reaches their fullest potential.
At 16 different New Jersey locations, our pediatric specialists partner with families to make our many innovative therapies and medical treatments more personalized and effective…so children can achieve more of their goals.
Job Summary
Registers patients ensuring that all information in the Hospital Information System is accurate and complete. Obtains all necessary consent signatures for all patients registered. Collects referral forms and co-pays. Determines registrations status and financial clearance for upcoming patients, pre-registers accounts and determines which patients need to be seen for registration, collection of co-pay|referral forms, and|or financial counseling. Communicates with parents regarding insurance regulations, benefits and payment issues.
Essential Job Functions
Informs families of their benefits and|or financial responsibility.
Notifies parents of availability of financial assistance programs. Specifically NJ Family Care | Medicaid, CSH Benefit Fund Application and|or Prompt Pay Discount. Distributes and assists with the completion of the application(s).
Serves as liaison between Payor, Therapist|Clinician, Physician and the Patient’s parent|guardian with respect to financial issues.
Assures accuracy in all registrations, verifies all information when updating a patient’s account and|or re-registering a patient. Verifies all information when opening a pre-registered account.
Pre-registers outpatient accounts in an organized timely fashion.
Obtains all consent signatures as necessary, distributes face sheets, consents, labels and encounter form for outpatients. Scan documents into computer system.
Requests payment at the time of services for co-pays and|or patients responsibility. provides itemized receipts. maintains accurate accounting of all payments|cash on hand and close drawer on a daily basis.
Collects insurance referral forms. copies insurance and identification cards and distributes as necessary for all patients registered.
Schedules ACC and|or Therapy appointments and performs scheduling functions, confirms appointments.
Other tasks assigned by management.
Great Opportunity for recent College Grad
Spanish Speaking highly preferred**

Formal Education and Job-Related Experience

• Ability to professionally inter-relate with people (i.e. parents, staff, patients, managed care organizations, physicians, outside agencies, etc.) Familiarity with computer software packages Microsoft Office. Ability to organize and follow specific instructions. Maintain patient confidentiality, knowledge of NJ financial programs (Medicaid, Charity Care). The competence to communicate a financial plan for the patient.

Certification

• None

License

• None

Education and Experience - Additional Comments

• Minimum of one to five years of Hospital Registration experience.

Job Specific Contacts

• Constant contact with hospital staff, parents, patients, managed care organizations and outside agencies.

Physical Demands

• Typical office environment.

Working Environment - Additional Comments

• Concentration, manual dexterity, lift/pull boxes, push/pull wheel chair, sensitivity to co-workers and clients.

Job Provides Direction To

• None

Additional Comments
Spanish Speaking highly preferred
RWJBarnabas Health is a

Please refer the Job description for details