Front Desk Agent (all genders)

at  Hilton

Front Desk Agent (all genders)

As a Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out. You contribute mainly to the first impressions of our guests and, therefore, the following tasks must be performed to the highest standards:

• Greeting and saying goodbye to our guests in a hospitable manner and with a smile, and efficiently handling the check in/check out process
• Satisfying and retaining guests by providing optimal guest service while adhering to established standards on all shifts
• Responsibility for cashiering / billing
• Concierge and reservation activities as required
• Induction of trainees and interns into the department
• Ensure communication and cooperation with all other departments, especially housekeeping, technical and accounting departments

HOW DO YOU APPLY?

Follow the application form or directly write an E-mail to saskia. jakob@hilton. com
We are looking forward to your application

• Greeting and saying goodbye to our guests in a hospitable manner and with a smile, and efficiently handling the check in/check out process
• Satisfying and retaining guests by providing optimal guest service while adhering to established standards on all shifts
• Responsibility for cashiering / billing
• Concierge and reservation activities as required
• Induction of trainees and interns into the department
• Ensure communication and cooperation with all other departments, especially housekeeping, technical and accounting department