Front desk agent
at Best Western Plus NorWester Hotel Conference Centre
Thunder Bay, ON, Canada -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 01 Jul, 2024 | USD 16 Hourly | 01 Apr, 2024 | 2 year(s) or above | Internet,Technology | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
- Durée de l’emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 37.5 to 40 hours per week
- Education:
- Expérience:
EDUCATION
- Secondary (high) school graduation certificate
COMPUTER AND TECHNOLOGY KNOWLEDGE
- Multi-line switchboard
- Central reservation system (CRS)
- Spreadsheet
- Internet
SALES EXPERIENCE
- Hotel and convention services
WORK CONDITIONS AND PHYSICAL CAPABILITIES
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
EXPERIENCE
- 2 years to less than 3 years
Responsibilities:
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Exchange foreign currency
- Process guests’ departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
- Work with minimal supervision
REQUIREMENT SUMMARY
Min:2.0Max:3.0 year(s)
Hospitality
Hotels / Restaurants
Administration, Hospitality
Trade Certificate
Secondary (high) school graduation certificate
Proficient
1
Thunder Bay, ON, Canada