Front Desk Agent - Franchised

at  Marriott International Inc

Job Number 24094346
Job Category Rooms & Guest Services Operations
Location TownePlace Suites San Antonio Westover Hills, 10015 Westover Hills Boulevard, San Antonio, Texas, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Additional Information: This hotel is owned and operated by an independent franchisee, Krish Investments. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

JOB SUMMARY

Marriott front desk jobs can include a variety of roles, such as Front Desk Agent, Front Office Associate, Front Desk Clerk, and Front Desk Manager:
Greets and registers guests, provides service, and settles accounts. They may also welcome and Engages guests in conversation about their stay, property services, and attractions. They may also provide information about outlets, staff, services, room locations, rates, and discounts. Acknowledge guests, anticipate and address their needs, and assist people with disabilities.
Processes check-ins by confirming reservations, assigning rooms, and issuing room keys. They may also process payments, check-outs, and resolve late or disputed charges.
Provide information to guests about: outlets, staff and services, including hours of operation, room locations, types of rooms, room rates and discounts. Partner with and assist others to promote an environment of teamwork and achieve common goals. Process payments and follow all payment and cash handling procedures.

DESCRIPTION OF PAY AND BENEFITS, IF ANY:

• Hourly Based on Experience with Marriott Benefits
  This company is an equal opportunity employer.
  frnch

Please refer the Job description for details