Front Desk Agent

at  Gibbons Whistler

About Gibbons:
Core Purpose
Making People Happy
Vision
To be the most trusted and recommended brand by our team, our guests, and the communities we serve.
Our goal is to create a great Canadian company that provides the best work experiences, guest experiences, and community experiences in our class. We want to continue to give back to Athletes, Artists, and Entrepreneurs as we believe it’s these people who shape the world and bring culture to each community we are fortunate enough to serve…
Values
Encourage Trust
Have Fun
Show Kindness
Act Like an Owner
Hustle
If the above aligns with your values and career aspirations, we’d love to work with you!
The Role:
We are seeking a friendly, organized responsible and reliable Receptionists one position required 24+ hours, 2nd position 10+ hours. Weekends will be included and some evening shifts. You will work closely with our management team to ensure the smooth running of our spa, where your opinion is not only appreciated but encouraged! The successful candidate will be the first point of contact for all guests; offering friendly greetings and check ins, scheduling appointments, handling payments, and overall providing excellent customer service. You will have a genuinely warm presence, sincere nature, and drive for service excellence.
Your time in Whistler is as important to us as guest experience. So, in return, along with a competitive hourly wage, we offer company wide F&B discounts in our venues throughout town, discounts for you and your friends on activities with The Adventure Group (TAG), and a flexible schedule.
If you have a passion for customer service and are looking for a dynamic and exciting role, please apply today.
We’d love to hear from you!

About the role:

• 24+ hours with the possibility to move to full time
• Greet guests upon arrival and check them in for their appointments
• Schedule appointments and manage the spa’s appointment book
• Handle payments, including processing credit card transactions and issuing receipts
• Provide information about spa services and packages
• Maintain a clean and organized reception area
• Assist with other tasks as needed

Qualifications:

• 1+ years of experience in a customer service role preferred
• Strong communication and interpersonal skills
• Proficient in computer and software programs
• Strong organizational skills
• Ability to work well under pressure
• Experience with point-of-sale systems and credit card processing is a plus
• Ability to work evenings and weekends

Wage and Perks:

• $21/22 per hour starting wage.
• 50% off F&B across our Gibbons venues.
• 50% off for Team Members and 20% off for friends and family with The Adventure Group
• 25% off for Team Members and 20% off for friends and family at The Adara.
• 25% off The Spa at Whistler
• 3rd party perks at a variety of local businesses.
• Company events!

• 24+ hours with the possibility to move to full time
• Greet guests upon arrival and check them in for their appointments
• Schedule appointments and manage the spa’s appointment book
• Handle payments, including processing credit card transactions and issuing receipts
• Provide information about spa services and packages
• Maintain a clean and organized reception area
• Assist with other tasks as neede