front desk agent

at  Natures Coin Group Ltd

Banff, AB, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate22 Jul, 2024USD 17 Hourly28 Apr, 20241 year(s) or aboveTechnology,InternetNoNo
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Description:

EDUCATION

  • Secondary (high) school graduation certificate
  • or equivalent experience

COMPUTER AND TECHNOLOGY KNOWLEDGE

  • Central reservation system (CRS)
  • Spreadsheet
  • Internet

WORK CONDITIONS AND PHYSICAL CAPABILITIES

  • Attention to detail
  • Fast-paced environment

EXPERIENCE

  • 7 months to less than 1 year
  • Durée de l’emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 33 to 40 hours per week

How To Apply:

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Responsibilities:

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Investigate and resolve complaints and claims
  • Process guests’ departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service


REQUIREMENT SUMMARY

Min:1.0Max:6.0 year(s)

Hospitality

Hotels / Restaurants

Administration, Hospitality

Trade Certificate

Secondary (high) school graduation certificate

Proficient

1

Banff, AB, Canada