Front Desk Agent
at OReilly Hospitality Management LLC
Plano, TX 75024, USA -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 09 Jul, 2024 | Not Specified | 10 Apr, 2024 | N/A | Ged,Communication Skills,Computer Skills,Diplomacy,Microsoft Excel,Microsoft Word | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
AT OHM, WE ARE:
✅A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community
involvement, & philanthropic outreach efforts.
- Committed to empowering team members throughout all levels of leadership. Every team member has the opportunity to contribute in a unique way, making a real impact.
- Seeking supportive, collaborative, detailed-oriented people to join our team!
SKILLS & ABILITIES:
- Strong leadership, management, organizational and communication skills.
- The ability to spot and resolve problems efficiently.
- Excellent verbal and written communication skills.
- The ability to deliver results.
- The ability to work well with, as well as motivate, a variety of personality types and maintain tact and diplomacy throughout all interactions.
- The ability to multitask and prioritize.
- Experience with relevant brand-specific PMS.
- Have computer skills to include Microsoft Word, Microsoft Excel, etc.
EDUCATION & EXPERIENCE:
- High School diploma or GED preferred.
- Hospitality customer service experience preferred, but not required.
PHYSICAL REQUIREMENTS OF THE POSITION:
- Standing for long periods of time.
- Light Work: Exerting up to 40 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time), and/or up to 20 pounds of force frequently (Frequently: activity or condition exists up to 1/3 to 2/3 of the time), and/or a negligible amount of force constantly (Constantly: activity or condition exists up to 2/3 or most of the time) to move objects.
- May be required to lift in excess of 40 pounds on occasion.
Responsibilities:
- Takes the initiative to greet guests in a friendly and warm manner.
- Registers and assigns rooms to guests.
- Issues room key and instructions to bell person or directly to guest as appropriate, without announcing room numbers.
- Transmits and receives messages using telephone, fax, and switchboard.
- Answers inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment, and travel directions.
- Keep records of room availability and guests’ accounts.
- Computes bill. Collects payment and makes change for guests.
- May make, confirm, and cancel reservations for guests.
- Posts charges such as room, food, liquor or telephone by hand or machine.
- May make restaurant, transportation, or entertainment reservations for guests.
- May deposit guests’ valuables in hotel safe or safe-deposit box.
- Understands and enforces the hotel company credit policies.
- Accounts for all cash and makes deposits in accordance with company policies.
- Communicates effectively with other front office and hotel departments.
- Reports to work for scheduled shift, on time and in uniform in accordance with company policy.
- Knows and complies with all company policies and procedures pertaining to this position and its duties.
- Embrace O’Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.
- Performs other duties and responsibilities as required or requested.
- If functioning in a Lead Capacity: (a) takes responsibility for assigned team members in the absence of the Supervisor, (b) assigns work, and ensures proper performance of assigned team members.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Hospitality
Hotels / Restaurants
Administration, Hospitality
Diploma
Proficient
1
Plano, TX 75024, USA