Front Desk Coordinator

at  Energetech

ABOUT ENERGETECH:

At Energetech, we are at the forefront of the energy sector, driving the transition towards sustainable energy usage through cutting-edge technology and commodities trading. We excel in leveraging market dislocations and inefficiencies, enhancing global energy distribution with our advanced digital infrastructure to promote transparency and efficiency. In this dynamic environment, our team is committed to innovation and sustainability, continually seeking to solve the complex challenges of today’s energy markets.

QUALIFICATIONS:

• Excellent Communication Skills: Both verbal and written communication skills are essential for interacting with visitors, employees, and external contacts.
• Maintaining a professional demeanor at all times, representing the company in a positive light.
• Customer Service Orientation: A strong focus on providing exceptional customer service to all visitors and callers.
• Organizational Skills: Ability to manage multiple tasks efficiently, such as scheduling appointments, managing mail, and keeping the reception area tidy.
• Interpersonal Skills: Good interpersonal skills are crucial for building rapport with visitors and colleagues.
• Attention to Detail: Ability to pay close attention to detail, ensuring accuracy in tasks such as message taking and appointment scheduling.
• Problem-Solving Skills: Ability to handle unexpected situations calmly and effectively.
• Adaptability: Willingness to adapt to changing priorities and work environments.
• Reliability: Dependability and consistency in attendance and performance are key.

THE ROLE:

The Front Desk Coordinator holds a key position in delivering a welcoming and efficient front-of-house experience for our employees, clients, and visitors. This role involves managing the reception area, providing administrative support, and contributing to office management duties. The Front Desk Coordinator will oversee various tasks related to workplace operations, ensuring a seamless and productive work environment. As our company expands its client base, we seek an individual who excels in interpersonal skills to help enhance our hosting capabilities. Given our diverse team, the Front Desk Coordinator serves as a daily point of contact for individuals from around the globe.

RESPONSIBILITIES:

Front of House:

• Welcome and assist guests & visitors, ensuring a positive initial impression
• Manage incoming calls and route them appropriately
• Maintain a neat and organized reception area and office space
• Provide excellent customer service and address inquiries promptly
• Proactively anticipate guest needs and serve as a reliable point of contact

Administrative Support

• Aid in scheduling and organizing meetings and appointments
• Handle incoming and outgoing mail, including package distribution
• Maintain precise records and files, including monitoring office supply levels
• Prepare and circulate internal communications, memos, and announcements
• Assist with making travel arrangements

Office Operations

• Arrange and equip meeting rooms with necessary technology
• Support in coordinating events, including room reservations and catering
• Collaborate with vendors and suppliers for office supplies and service requests
• Manage office equipment maintenance and repair tasks
• Assist with access card administration and security protocols