Front Desk Receptionist & Administrator

at  Deluxe Holiday Homes

Deluxe Holiday Homes is Dubai’s leading vacation rental management firm, boasting a comprehensive suite of services that spans across vacation rentals, property management, real estate brokerage, and more. With a commitment to innovation, professionalism, and excellence, we manage over 680+ properties and employ a dedicated team of over 240+ professionals.
The Front Desk Receptionist & Administrator is the face of Deluxe Holiday Homes, greeting clients and supporting our vibrant team with administrative tasks. This position requires a dynamic individual who embodies our brand’s ethos, exuding professionalism, efficiency, and warmth.

JOB REQUIREMENTS:

• Prior experience in administrative or receptionist roles is preferred;
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook);
• Experience in real estate brokerage company is a PLUS;
• Excellent verbal and written communication skills;
• Strong organizational and multitasking abilities;
• Attention to detail and accuracy;
• Ability to work independently and as part of a team;
• Professional and friendly demeanor;
• Ability to handle confidential information with discretion.
  If you are a proactive and customer-oriented individual with a passion for real estate, we would love to hear from you. Join our team at Deluxe Homes Real Estate and contribute to our mission of providing unforgettable vacation experiences to our clients

Front Office Management:

• As the receptionist, you will be responsible for welcoming and directing visitors, answering phone calls, and handling general administrative tasks to ensure the smooth operation of our office.
• Answer phone calls and direct them to the appropriate parties.
• Greet visitors and address their inquiries, ensuring a welcoming environment.
• Manage incoming and outgoing mail and deliveries.ADMINISTRATIVE SUPPORT:
• Maintain electronic and paper files for properties, tenants, and vendors.
• Assist with the drafting and distribution of property management correspondence.
• Schedule and confirm appointments, meetings, and property viewings.PROPERTY MANAGEMENT ASSISTANCE:
• Coordinate property maintenance requests with relevant vendors and track completion.
• Support the lease administration process, including processing applications and maintaining lease files.
• Assist with the preparation of monthly reports and updates.FINANCIAL SUPPORT:
• Process rent payments and assist with invoicing.
• Maintain accurate records of all transactions.
• Support the team during budget preparation and financial audits.VENDOR COORDINATION:
• Liaise with vendors to coordinate property maintenance and repairs.
• Obtain and manage vendor quotes and contracts.
• Ensure all vendor activities are appropriately documented.TEAM COLLABORATION:
• Attend and contribute to team meetings.
• Coordinate logistics for team events or training sessions.
• Provide backup support to other administrative staff as needed.