Front Desk Receptionist

at  FirstService Residential

JOB OVERVIEW:

As a Receptionist, you are responsible for delivering exceptional customer service and maintaining a friendly, helpful, and professional manner at the front desk for our clients, vendors, and associates.

SKILLS AND QUALIFICATIONS:

• Must have experience in customer service and working with Microsoft Office products.
• Strong communication, verbal and written, and interpersonal skills essential.
• High School Diploma or equivalent required.
• Responsible for maintaining company, resident, and staff confidentiality.
• Telephone etiquette, resident database resources, and basic understanding of office equipment.
• Bilingual preferred.

PHYSICAL REQUIREMENTS:

• Position involves sitting, standing, and/or movement throughout the day. Must be able to transport yourself not only around the office but also around the Community Association.
• Duties of maintaining files and records will involve stooping, bending, lifting, grasping, pushing, pulling, or otherwise moving objects weighing as much as 45 lbs.
  Work Location: North Las Vegas, NV
  Work Hours: Monday to Friday 8am-5pm

DISCLAIMER:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
FirstService Residential is an equal-opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check

• Must be able to sit for long periods at the front desk with a pleasant disposition to greet clients and guests cordially.
• Must be calm and able to handle many functions at one time.
• Must be willing to stand, open the door, and greet incoming clients.
• Must be able to hear in order to receive telephone calls and interact with clients.
• Must answer incoming calls immediately and operate the company paging system.
• Handle and distribute urgent mail, packages, checks, and other business documents.
• Complete data entry into various company systems in support of business needs.
• Label, fold, and distribute business mail as directed.
• Straighten chairs, clean countertops and assist in keeping the work area and lobby professional in appearance.
• Prepare signs for conference room reservations.
• Work effectively with co-workers, clients, and others by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others; keeping commitments; being willing to accept other tasks when requested, and respecting the diversity of our workforce in actions, words, and deeds.
• Attend all company mandatory functions.
• Cross-trained in other facility-related duties and responsibilities.
• Comply with company policies and procedures.
• Other duties as assigned.