Front Desk Service Rep - Cancer Center Maywood

at  Loyola University Health System

DESCRIPTION:

f you want to join an organization that truly cares about its employees, consider continuing your career with Loyola!
We offer:
Medical/Dental/Vision Benefits on your FIRST DAY!!!
competitive wages
great work atmosphere
403(b)
Life Insurance
Employee Assistance Program
Employee Discounts
Flexible Spending Account
Paid Time Off
Tuition Reimbursement
The role of a Front Desk Service Rep at Loyola Medicine is essential in promoting a positive patient experience and ensuring efficient clerical operations. Here are the key responsibilities and qualifications for this position:

MINIMUM EDUCATION AND QUALIFICATIONS:

• Education: An Associate’s degree, alternatively, equivalent training acquired through work experience or education may be accepted. Training in general administration, business, healthcare, or a related field is preferred.
  By fulfilling these responsibilities and embodying the values of Loyola Medicine, you will contribute to the organization’s mission of providing exceptional healthcare services with a strong focus on patient satisfaction and care.

Joining Loyola Medicine is being a part of an organization that treats the human spirit in our patients and fellow colleagues. We are a part of a community which believes in giving back to those we serve.

• We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
• We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners.

Greeting Patients: Welcome and assist patients as they enter the physician practice. Your warm and friendly demeanor sets a positive tone for their visit.
Phone Management: Answer office phones professionally and assist callers by scheduling appointments and addressing inquiries.
Patient Registration: Efficiently check in patients, collect accurate demographic information, input data into the electronic system, and verify insurance details to ensure the patient’s records are up-to-date.
Check-Out Assistance: Assist patients during the check-out process, provide guidance on referral processing, and assist with scheduling future appointments.