Front of House Assistant – Facilities Management

at  Clarke Willmott

VACANCY DETAILS

Our Front of House Assistant role is a full-time position that is site based in our brand new, beautiful modern office situated in the heart of Bristol.
As the Front of House Assistant, you will be an important member of the Facilities Management Team, reporting directly to the Office and Facilities Manager, you will be joining a small and friendly team.
Your day-to-day duties will be focused on delivering all aspects of reception and supporting with hospitality services, this will include meeting and greeting visitors in a professional and welcoming manner, managing incoming calls, assisting with administrative duties, ensuring meeting rooms are set up correctly for visitors and supporting with the coordination of events.
Role: Front of House Assistant
Location: Bristol
Hours: Full-time, Mon-Fri (9:30am – 6pm, 37.5hrs)
Term: Permanent
Vacancy Reference: 1215-BBL

WHO WE ARE

You’ll be joining a national law firm that enjoys a strong reputation, made possible by our exceptional people – each chosen for their industry knowledge and passion for their field. We want to help you to reach your full potential, love the work you do and deliver the best results for your clients. It’s our goal to make you feel great about working with us, and we work hard to cultivate a culture that makes it easy for you to stay with us for many years.
We work flexibly and you’ll be empowered to work where you do your best work, balancing your individual needs with the need for us to engage as teams and deliver excellent client service.
Most of our people choose to work in a hybrid fashion, working from home and attending our offices on occasion. Our offices are in Bristol, Birmingham, Cardiff, London, Manchester, Southampton, and Taunton.

DAY TO DAY, YOU’LL BE SUCCESSFUL IN THIS ROLE BY:

You will provide excellent customer service to our visitors, performing all operations requested by the customer. This includes, but is not limited to, the efficient and prompt answering of telephone calls, courteous interaction with visitors to our premises, arranging hospitality, meeting room set ups, assisting with events, booking hotels and train tickets and completing general administrative duties as required. Some of your duties will include:

THIS ROLE IS RIGHT FOR YOU IF:

You have good communication skills and enjoy working in a position that’s customer facing and site-based Monday to Friday. You will have a clear and positive communication style and a strong desire to deliver an excellent level of customer service to those you work with and support. You will have good attention to detail and an organised approach to your work.
We look forward to hearing from you if you have some of the experience outlines above and could positively impact in this role.