Front of house Manager

at  Mutiara Malaysian Restaurant

• Job Title: Front of House Manager
• Place of Work: Mutiara Malaysian Restaurant, 66 Ponsonby Road, Ponsonby, Auckland 1011
• Work hours: 45 hours weekly, Monday to Friday, between 11:30 am and 10:30 pm, and Saturday, 5:30 pm -10:30 pm.
• Wage: $ 30 to $ 35.00 per house
  We are Mutiara Malaysian Restaurant, and due to staff turnover, we are currently seeking a full-time front-house Manager to join our busy team.

REQUIREMENTS:

• At least three years’ work experience at hospitably, or a relevant bachelor’s or above qualification
• Strong leadership, motivational and people skills
• Knowledge of health, safety and food hygiene regulations and procedures
• Knowledge of food and drink preparation and presentation
• Willingness to work flexible hours Monday to Sunday
  Only candidates currently in New Zealand and entitled to work in New Zealand will be considered

• Managing customer service and guest experience
• Supervising and training staff
• Managing inventory and supplies
• Managing budget and expenses
• Ensuring compliance with regulations and policies
• Regularly review product quality
• Appraise staff performance and provide feedback to improve productivity
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events