Front of House Receptionist

at  JCB Golf and Country Club

JCB GOLF & COUNTRY CLUB ARE LOOKING TO EXPAND THE TEAM.

JCB is a truly world class, family-owned business. We are proud of our achievements and recognise that future growth and success is shaped by the ambition of the JCB team. If you are looking for a career with a business where people really count, look no further than JCB.

OVERVIEW OF THE ROLE:

As a Front of House Host at the JCB Golf and Country Club, you will be the welcoming face of our establishment, ensuring that every member and guest receives exceptional service from the moment they arrive. With a warm, professional demeanour, you will create a welcoming atmosphere and provide personalised assistance to enhance the overall experience for all visitors. As the first and last impression of the Golf Club, this high-profile department carries a special responsibility. The front desk is also the natural place where guests’ direct comments, questions, suggestions and concerns.

YOUR RESPONSIBILITIES AS A FRONT OF HOUSE RECEPTIONIST:

• Greet members and guests upon arrival with a friendly and welcoming demeanor.
• Assist with check-in procedures, including verifying memberships, processing payments, and providing relevant information about club amenities.
• Collaborate closely with other departments to ensure seamless coordination.
• Handle guest enquiries, comments and concerns promptly and professionally.
• Maintain a clean and organised front of house area to uphold our high standards of cleanliness and presentation.
• Assisting the Event Manager with bookings to ensure smooth running of the business and events.