Front Office Manager
at Mandarin Oriental Hotel Group
Singapore, Southeast, Singapore -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 22 Jul, 2024 | Not Specified | 28 Apr, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
Responsibilities:
- Oversee Front Office Operations efficiently and with profitability, which includes overseeing Front Office, Guest Relations, Telecommunications, Business centre and Concierge
- Maximize room revenue and occupancy by effectively controlling rates and availability (on the day of arrival)
- Controls any rebates/allowances issued through the departments
- Controls manpower planning for the departments
- Help and support the Director of Rooms, and Executive Housekeeper with the FLHSSE audit
- Handle all guest complaints and comments relating to the department tactfully
- Initiates, implements and monitors processes and procedures to ensure consistently high standards
- Controls and optimizes departments profit maximizing revenue and minimizing costs
- Strengthens our brand to establish a solid foundation to grow our business and acquire new customers
- Ensures up to date knowledge of areas through “hands on” involvement; regularly assisting in undertaking duties to maintain high standards
Advertised: 21 Apr 2024 Singapore Standard Time
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Hospitality
Hotels / Restaurants
Hospitality
Graduate
Proficient
1
Singapore, Singapore