Front Office Manager

at  Mandarin Oriental Hotel Group

Singapore, Southeast, Singapore -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate22 Jul, 2024Not Specified28 Apr, 2024N/AGood communication skillsNoNo
Add to Wishlist Apply All Jobs
Required Visa Status:
CitizenGC
US CitizenStudent Visa
H1BCPT
OPTH4 Spouse of H1B
GC Green Card
Employment Type:
Full TimePart Time
PermanentIndependent - 1099
Contract – W2C2H Independent
C2H W2Contract – Corp 2 Corp
Contract to Hire – Corp 2 Corp

Description:

Responsibilities:

  • Oversee Front Office Operations efficiently and with profitability, which includes overseeing Front Office, Guest Relations, Telecommunications, Business centre and Concierge
  • Maximize room revenue and occupancy by effectively controlling rates and availability (on the day of arrival)
  • Controls any rebates/allowances issued through the departments
  • Controls manpower planning for the departments
  • Help and support the Director of Rooms, and Executive Housekeeper with the FLHSSE audit
  • Handle all guest complaints and comments relating to the department tactfully
  • Initiates, implements and monitors processes and procedures to ensure consistently high standards
  • Controls and optimizes departments profit maximizing revenue and minimizing costs
  • Strengthens our brand to establish a solid foundation to grow our business and acquire new customers
  • Ensures up to date knowledge of areas through “hands on” involvement; regularly assisting in undertaking duties to maintain high standards
    Advertised: 21 Apr 2024 Singapore Standard Time


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Hospitality

Hotels / Restaurants

Hospitality

Graduate

Proficient

1

Singapore, Singapore