Front Office Receptionist
at Connemara Coast
Galway, County Galway, Ireland -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 29 Jul, 2024 | Not Specified | 01 May, 2024 | N/A | Personal Grooming | No | No |
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Description:
FRONT OFFICE RECEPTIONIST
We are seeking candidates who have an outgoing, pleasant personality, are guest focused and strive to deliver exceptional customer care to everyone they meet. Attention to detail, a well organized approach and flexibility will mark out the successful candidates.
ADDITIONAL ESSENTIAL REQUIREMENTS:
- Fluent English, spoken and written
- Friendly approachable manner
- Excellent communication and customer care skills
- Exceptional personal grooming and presentation
- Team player but also have the ability to work unsupervised
- Ability to multi task
Responsibilities:
- Welcoming guests to the hotel
- Be involved in the daily duties of our Front Office department from Customer care to cash handling and reservations
- Checking guests in and out using the hotel’s reservation system
- Billing guests and processing payment with credit / debit cards
- Answering switchboard in a warm and welcoming manner and effectively transfer calls to correct extensions
- Liaising with the Accommodation department regularly to ensure rooms’ status are updated
- Guest Assistance including giving directions, advising guests of hotel facilities, local amenities and attractions
- Listening and resolving guest complaints with empathy.
- Experience in a similar role is desirable but not essential
Perks and Benefits of working at the Connemara Coast Hotel
- Very competitive hourly wage
- PRSA pension scheme
- Career progression opportunities across the Windward group
- Employee Assistance Programme
- Digital Wellness Programme
- Complimentary, high quality meals on duty including breakfast, lunch & dinner
- Complimentary barista-style coffee
- Discounted room & dining rates in Windward properties for you as well as friends and family
- Refer-a-friend scheme
- Training and development opportunities dedicated to your development
Employee awards & staff recognition scheme including employee of the month, long service awards, team recognition days and random treat daysCycle-to-work scheme
About Windward Management Connemara Coast Hotel is managed by Windward Management. Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners
We look forward to welcoming you to the team.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Hospitality
Hotels / Restaurants
Office Administration
Graduate
Proficient
1
Galway, County Galway, Ireland