Front Office Representative Verado Primary Care

at  Banner Health

JOB CATEGORY:

Clinical Support
Great careers are built at Banner Health. We understand that talented health care professionals appreciate having options. We are proud to offer our team members many career and lifestyle choices throughout our network of facilities. Apply today, this could be the perfect opportunity for you.
Banner Family Medicine located in in the Verrado community of Buckeye, Arizona, offers convenient primary care with on-site labs and X-rays, evening and same day appointments. Our staff is committed to providing comprehensive care for patients and their family. Our goal is to build lasting relationships with patients and create personalized care plans with an emphasis on prevention and wellness.
As a Front Office/PFS Representative, you are the first point of contact as patients and visitors approach the front desk. This role is responsible for a variety of tasks including Chart prepping, collections of copays or coinsurance, scheduling appts, sorting faxes and checking in and out patients.
Location: 20751 W. Market St Buckeye, AZ 85396
Clinic Hours: Monday -Thursday 7am to 7pm. Friday 7am to 5pm.
Schedule: Mon-Fri within the business hours, One shift a week will be until 7p (same day every week).
At Banner Medical Group, you’ll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.

POSITION SUMMARY

This position is located in a medical clinic or physician’s practice and coordinates a smooth patient flow process by answering phones, providing registration of patient and insurance information, obtaining required signatures following established processes, procedures and standards. This position conducts registration and obtains financial reimbursement for all patients accessing service at clinics and physician practices. Reviews all account information to optimize collection efforts and system recording events to expedite reimbursement and compliance. This also includes accurately posting patients at the point of service and releasing information in accordance with organizational and compliance policies and guidelines. And resolving issues as they arise to promote point of service decisions.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.
Requires knowledge of patient financial services, financial, collecting services or insurance industry experience and customer service skills as normally acquired over one or more years of related work experience. Requires the ability to build familiarity with medical terminology and an understanding of all common insurance and payor types. Accurate and efficient keyboarding skills, and the ability to work effectively with common office software are required. Must have highly developed interpersonal skills and communications skills, with a strong customer service orientation to effectively interact with a wide range of audiences. Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently. Requires strong interpersonal, oral, and written communication skills.

PREFERRED QUALIFICATIONS

Previous medical, financial services and/or customer service work experience preferred.
Additional related education and/or experience preferred.

Please refer the Job description for details