FSP Associate Director, CTM People Manager

at  Thermo Fisher Scientific

JOB DESCRIPTION

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide colleagues with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

A DAY IN THE LIFE:

• Leads staff, which may include interviewing and selection, job description preparation, professional development, goal setting, performance management, coaching and mentoring, employee counseling, and separations.
• Approves courses of action on salary administration, hiring, corrective action, and terminations.
• Reviews and approves time records, expense reports, requests for leave, and overtime (if applicable).
• Ensures the timely execution of deliverables with a focus on quality.
• Supports staff to develop and drive project/program strategies to ensure performance by achievement of annual plans and targets.
• Holds regular project review meetings with staff to identify potential clinical and financial project risks, ensuring contingency plans and solutions are in place
• Liaises with cross functional leaders to drive deliverables.
• Oversees the effective management of clinical budget, forecasting and resourcing.
• Ensures maintenance of profitability by ensuring clinical activity is conducted within contract scope, through efficient management and guidance to staff.
• Interprets and analyses data on sophisticated issues and independently make good business decisions.
• Supports the allocation of staff to projects through global resourcing process and handles escalations for resourcing needs.
• Evaluates out of scope work and assists with contract modifications as needed.
• Focuses workload assignments to ensure effective project allocation, optimize collaboration with stakeholders, cultivate talent, and promote staff retention by implementing actions and communications aimed to empower and engage.
• Leads and conducts induction/orientation programs for all new employees, ensuring their smooth assimilation into the company.
• Provides ongoing training as needed to ensure staff mastery of systems and procedures.
• Ensures all direct report CVs, training records and experience profiles are complete and up to date.
• Reviews and ensures compliance with SOPs/WPDs/company procedure training and any other subjects that impact on clinical development.
• May contribute in the development of SOPs and WPDs as needed.
• May participate in cross functional / departmental projects or initiatives as needed.
• Drives a culture of action and proactive escalation
• Effectively raises quality issues, requests QA audits as appropriate, and facilitates client and internal quality assurance audits as required.
• May provide input into bids and contribute to the procurement of new business where required.

EDUCATION

• Bachelor’s degree or equivalent and relevant formal academic / vocational qualification

EXPERIENCE

• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 10+ years).
• 5+ years of management responsibility
• FSP experience/knowledge preferred
• Proven leadership skills

KNOWLEDGE, SKILLS, ABILITIES

• Excellent & effective mentoring/leadership/supervisory skills
• Effective organizational and negotiation skills; effective at multi-tasking
• Superior interpersonal skills and ability to be creative in problem solving and conflict resolution
• Capable of using problem-solving techniques applicable to a constantly evolving environment
• Experienced in motivating, integrating individuals/teams, inducting, coaching and guiding direct reports
• Capable of effectively and proactively managing and coaching employees with performance issues
• Proven record to proactively direct and promote partnership in a multi-disciplinary and/or multi-cultural team setting
• Expert knowledge of clinical trials in relevance to regulations and guidelines e.g. ICH/GCP, FDA guidelines, etc
• Excellent ability to evaluate medical research data, demonstrate proficient knowledge of medical terminology and therapeutic areas
• Proficient knowledge with company practice and processes to provide guidance and direction
• Proficient in using company tools to ensure oversight of financial management of projects for direct reports as well other tools needed to manage the timelines and quality of the data
• Strong attention to detail
• Competent use of computer and company systems to manage performance
• Strong attention to detail, ability to synthesize and communicate complex information
• Strong knowledge of English language & grammar with effective written and oral communication skills

• Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
• Able to work upright and stationary for typical working hours.
• Ability to use and learn standard office equipment and technology with proficiency.
• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
• May require travel. (Recruiter will provide more details.