FT Business Solutions Architect

at  Manitoba Liquor and Lotteries

All Manitoba Liquor & Lotteries employees may apply. Manitoba Liquor and Lotteries is committed to Diversity, Equity and Inclusion. We strive to hire a workforce that reflects the community we serve. Employment equity will be considered therefore applicants who identify as women, Indigenous people, members of racialized groups, and persons with a disability are encouraged to apply.

PRIMARY QUALIFICATIONS

• Completion of a recognized degree or diploma program in the field of computer science, business administration, finance, or information systems or an equivalent combination of education, certification, and experience.
• In-depth understanding of IT organizations/departments, roles, terminology, trends, and best practices
• A minimum of ten (10) years Information Technology related experience.
• A minimum of five (5) years domain experience in business analysis, systems analysis, and process analysis.
• Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development.
• Experience in creating systematic and consistent requirements specifications in both technical and user-friendly language.
• Currency with, and demonstrated conceptual understanding of, leading edge technology options.
• Experience leading small teams.
• Strong communication and interpersonal skills and demonstrated political acumen.
• Excellent oral and written communication skills, including presentation skills, meeting facilitation, and influencing.
• Experience in building trust and creating excellent working relationships with partners and stakeholders.

SECONDARY QUALIFICATIONS

• Experience overseeing the design, development, and implementation of software and hardware solutions, systems, or products is an asset.
• Industry credentials in Business Analysis and/or Architecture Frameworks are considered an asset.
• Project Management training is an asset.
• Experience in, or knowledge of, gaming, retail or distribution industries is an asset.

JOB PURPOSE

Reporting to the Manager, Architecture and Analysis, the Business Solutions Architect is responsible for cross-functional collaboration with all levels of the organization and assisting in defining IT strategy and enterprise architecture, the goals and requirements for programs and projects, and supporting continuous improvement within an assigned area of focus. The Business Solutions Architect will apply their strong IT knowledge, excellent communication, analytical, and problem-solving skills to clearly translate technical details into understandable terms to ensure both technical and non-technical stakeholders make optimal technical decisions. The role will play a critical role in facilitating ITS’ comprehension of business requirements.

JOB RESPONSIBILITIES

• Leveraging a strong understanding of IT best practices, collaborate and consults with stakeholders within an assigned area of focus to understand and articulate the organization’s needs and the rationale for change, proposing solutions that can deliver value.
• Document current state, define future state and determine the activities required to move from current to the future state for a set or processes and / or business and technical requirements.
• Identify project stakeholders and determine the impact of implementing technology and automation to business areas and staffing levels.
• Gather, analyze, and prepare highly sensitive data by using confidential information only available to limited number of individuals with a level of security clearance.
• Perform cost-benefit and return on investment analysis for proposed systems to aid management in making implementation decisions with corporate-wide implications.
• Prepare and present reports, recommendations, or alternatives to senior and executive level management to address existing and potential trouble areas in IT systems and projects across the organization.
• Perform objective analysis of organizational challenges and related efficiency opportunities with the goal of maximizing existing resources and streamlining business operation processes.
• Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to Solution Architects and the project team; where applicable, develop wireframes and prototypes of interfaces and attributes based on the user requirements.
• Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
• Collaborate in the planning, design, development, and deployment of new applications, and enhancements to existing applications.
• Participate in the selection of any requirements documentation software solutions that the organization may opt to use.
• Identify and establish scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
• Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards and work with stakeholders and project team to prioritize collected requirements.
• Assist in conducting research on software and hardware products to meet agreed upon requirements and to support purchasing efforts.
• Participate in the Quality Assurance and software testing activities of purchased solutions to ensure features and functions have been enabled and optimized.
• Assist in leading the intake of all requests for IT consulting services, new systems, and major upgrades.
• Participate in developing business cases and cost/benefit analysis for IT spending and initiatives.
• Provide guidance to junior and contracted resource members of the analysis team.
• Develop models that provide the mechanism to clearly explain how strategy, processes, business structure, and staff can best be utilized to delivery reliable and cost-effective operations.
• Create future state business process models that defines future activities, roles, and changes to organizational structure in support of the change.
• Using critical, objective and established analytical approach, framework and models, identify areas where efficiencies and cost savings opportunities can be achieved.
• Develop business unit and staff roles and responsibilities in support of business and IT operational requirements.
• Create process models, specifications, diagrams, and charts to provide direction to technical subject matter experts and teams.
• Develop new procedures for the purpose of enhancing business processes, operations, and information process flow.
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new processes, and other post-implementation support.
• Perform cost-benefit and return on investment (ROI) analyses for proposed changes to support management in making implementation decisions.
• Identify and establish scope and parameters of process analysis to define impact, outcome criteria, and measure-taking actions.