Full Time Network Technician

at  HCCSS Hamilton Niagara Haldimand Brant SSDMC de HNHB

Job Description:CARE AND BE CARED FOR – THIS IS YOUR HOME

WHY JOIN US?

If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

ARE YOU AN EXPERIENCED NETWORK TECHNICIAN WHO ENJOYS WORKING AS A TEAM TO DELIVER IT SERVICES AND ARE RESPONSIBLE FOR MAINTAINING LAN AND WAN WITH REGARDS TO THE INTEGRITY OF ALL SERVER APPLICATIONS? ARE YOU INTERESTED IN AN IT PROFESSION WITHIN THE HEALTHCARE SECTOR?

If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.
Home and Community Care Support Services is looking for a Network Technician with expertise to deliver IT services as it relates to the IT service catalogue. You will also install and configure PC computer equipment, install PC applications software, obtain contract PC application software, training and resolve help desk issues.

What will you do?

• Coordinate and maintain server level operations related to hardware, software, security and communications for LAN and WAN environments
• Identify, detect and solve related problems
• Provide first level helpdesk support to all users
• Maintain LAN/WAN and desktop-based applications
• Coordinate LAN/WAN based projects and downtime strategies
• Assist in the development of security for LAN/WAN strategies
• Provide LAN/WAN status reports when necessary
• Install, configure and refresh PC computer equipment and applications software
• Maintain inventory of hardware/software documentation and inventory
• Provide recommendations as required to LAN/WAN, software and hardware enhancement and optimization
• Provide backup support for Patient Information Systems Administrator and the Information Systems Administrator
• Provide staff with training and orientation to system hardware and software
• Develop and maintain relevant procedure and technical manuals
• Telecommunication support for internal phone system, cell phones, PDA devices and other telecom electronic devices
• Liaise with external contract vendors on any facilities/IT work or repairs
• Lead and/or participate in and demonstrate an understanding of quality, risk and patient safety principles and practice